My mortgage company pays property taxes on my behalf. Can I still sign up for eBilling?
Yes. The eBilling program is for informational purposes and in no way affects your mortgage company’s ability to pay.
I own multiple properties. Do I need to create individual eBilling accounts for each property?
No. You may enroll up to ten Parcel Numbers under one eBilling account.
I keep records of my paper bills. Can I save copies of my eBill?
The eBilling service will retain five years of tax bills in its records. To keep older tax bills, you may easily save a PDF copy for your records.
Can I still pay my bill by mail if I receive an electronic bill?
Yes. You must include the tax bill payment coupon, which is part of the eBill, when you pay through the mail or in-person.
Are there other payment options for paying my eBill?
Yes. You may pay your bill with a credit or debit card, or electronic check at cookcountytreasurer.com.
You may also pay by mail or in person.
What is an eBill?
An eBill is an electronic bill that is sent by email. After you sign up, it replaces the paper bill you currently receive in the mail.
What are the advantages of receiving an eBill?
By signing up, you can enjoy the following benefits:
Receive an email when your bill is ready to view
Download and print your bill for your records
View the same billing information that you would receive in the mail via our secure website
Receive the tax bill sooner by eliminating mail delivery
Help the environment by saving paper and reducing waste
Link directly to online payment options
How do I sign-up for eBilling?
To sign up to receive your tax bill by email, follow these directions:
- Visit cookcountytreasurer.com and select eBilling.
- Create your account
- Reply to the email confirming your request
Do I have to pay a fee for eBilling?
No. There is no sign-up fee to participate in eBilling.
If I enroll in eBilling, will I continue to receive a paper bill in the mail?
No. When you enroll in eBilling, the County will send you an email when your eBill is available to view online. You will stop receiving future installment paper bills in the mail.
I just signed up for eBilling, what happens next?
You will receive an email confirmation regarding your new eBilling account and the parcel number(s) you wish to have included in your account. You will need to respond to this email within 72 hours to activate your new account. Once you have activated your account, you will receive an email for each installment when the new eBill is available to view online, plus an email reminder if your taxes become delinquent.
How do I know that a new eBill is available?
Once you sign up for eBilling, you will be notified via email when your next installment bill is available for review online.
My email address has changed. How do I update my eBilling account?
- Sign in to your eBilling account with your current credentials
- Enter new email address twice
- Select "Update" to accept changes
I have forgotten my user name or password to my eBilling account. What should I do?
- Go to eBilling sign-in page
- Select "Forgot your password?"
- Enter the email address associated with the account, and choose "Submit."
- You will receive an email with instructions on how to reset your password.
Do I have to sign up for eBilling to look up my property tax information online or to pay my bill online?
Can I have eBilling notices sent to multiple email addresses?
Yes. A Parcel Number can be associated with multiple eBilling accounts. To receive notifications at multiple email addresses, you would need separate accounts for each unique email address.
Can I withdraw of eBilling?
Yes. You may opt out of eBilling at any time by selecting "Unsubscribe" on your account page.